At Brite Lite, we make it our personal goal to only deliver the best in quality, design, and craftsmanship. Your custom Brite Lite custom new neon sign is inspected at each stage of production and must pass a final inspection before we release it for shipping. Although rare, transit damage can occur. Please be sure to follow the below steps:
Please make sure to inspect your order upon receipt and notify us of any damages or issues within 48 hours. Please take photos of the damaged product as well as the box and email our team for review. Please hold on to all packaging. Our team will be in touch asap with next steps.
If you are unsure or have any questions about the shipping time for a particular sign, reach out to us at firstname.lastname@example.org or call us at 561-406-6283 and we will be happy to help!